Center of Excellence

Axiom's Center of Excellence provides innovative solutions to aid companies in multiple facets, regardless of stage in the growth concerning the business life cycle. It’s never too late to utilize the proper infrastructure and effectively support your environments including application development.

The next hurdle is to regain the best practices that were most likely employed pre-live. Once you go live, there is no reason to abandon the core success factors that were pertinent to the implementation. For example:

  • Aligning business owners with IT
  • Identifying value-added and non-value-added processes
  • Benchmarking results against initial ROI projections
  • Simplifying the applications instances
  • Developing infrastructure and enhancement standards and procedures
  • Committing to ongoing training and knowledge transfer
  • Institutionalizing change management

Lastly, it is important to understand that there is no universally accepted standard for COE's, as it will vary from organization to organization. Accordingly, there is no off-the-shelf solution or silver bullet for implementing a COE within an organization.


What is a COE and Why do I need it?

First, it's important to understand the purpose of the COE. For many companies, the COE provides business and application expertise to support an organization's global or domestic implementation, by designing new processes, optimizing current ones, managing complex implementation projects, providing user support and training, and keeping the complex system landscape up and running 24/7. In addition, the COE helps optimize the use of all products implemented in a cost-effective manner, contributing to the overall Company's success.


COE Critical Functions as:

  • Operational support
  • Application management and enhancements
  • Benchmarking results against initial ROI projections
  • Infrastructure management
  • Change management


COE Key Characteristics:

  • Business-led
  • IT-supported
  • Possibly virtual organization
  • Varies according to enterprise size & organization
  • Optimization of current system usage (business and IT levels)

It is true that every company will have different objectives or goals in setting up a COE, so it is impossible to capture the entire spectrum of what the COE is meant to accomplish.


Key functions and benefits of the typical Technology COE. These include:

  • A unique platform for creating global solutions
  • A standard vehicle for deployment of best practices
  • A central point of contact for all related matters
  • Development of strong competencies in all application areas
  • Enhance the value of the Solution - More standardization and better integration
  • Improvements in User Productivity
  • Reduced Cost of Operations (TCO)
  • Improved retention of key personnel
  • Improved Service Levels


Axiom has a special offering to create COEs for Analytics and Risk Management Application on Build. Operate and Transfer Model Covering:

  • Predictive Analytics
  • Business Analytics
  • Airlines Analytics
  • Risk Management