Axiom BPM services

All of our service areas help to bridge the gap between business and IT within an organization.

IBPM – INTELLIGENT BUSINESS PROCESS MANAGEMENT
Intelligent BPM technology includes a rules engine, a workflow engine, reporting capabilities, and analytics. Depending on the level of sophistication, the technology can be used to manually or automatically create add-on applications or application wrappers that can be deployed with limited change management.

NEXT-BEST-ACTION MARKETING
Also known as best next action or next best activity, next best action (NBA) is a customer-centric marketing paradigm that considers the different actions that can be taken for a specific customer and decides on the best path.

PEGA ROBOTICS PROCESS AUTOMATION
Axiom’s ability to implement Pega’s Robotic Process Automation (RPA) adds flexibility and intelligence to improve quality and margins for corporations’ shared services and contact centers. Pega’s RPA technology also pairs this with ‘workforce intelligence’ technology using a desktop agent, monitoring workers’ interactions with various applications and systems. The resulting data is used to discern patterns that indicate problems with training, team effectiveness, poor processes, system issues, and more.

Pega’s RPA technology also pairs this with ‘workforce intelligence’ technology using a desktop agent monitoring workers’ interactions with various applications and systems and uses the resulting data to discern patterns that indicate problems with training, team effectiveness, poor processes, system issues, and more.

PEGA MOBILE – MAAS
Pega Mobility provides simple tools to develop high-quality mobile applications as well as a set of managed services to help organizations deploy and manage a mobile infrastructure. This includes application access, backend data services, and push and pull application delivery to the user’s mobile device.

DECISIONING
At Axiom, we leverage predictive analytical data in our decisioning systems to give businesses the ability to make the right customer decisions each time. The business is involved early in the process, allowing for more involvement and the ability to obtain more consistent results quickly.

Axiom has been a pioneer in “Digital Transformation” initiatives for companies in healthcare, hospitality, manufacturing, banking, and other financial institutions. Our breadth of experience in partnering with an organization to develop a roadmap and engineer a design for success speaks for itself. It doesn’t matter where you are in your digital commerce strategy, there is always room for improvement. Partner with Axiom and let us be your axis of change in today’s competitive marketplace.

Axiom is a licensed SAP partner and is well-versed in the implementation and ongoing management of SAP Hybris. Hybris is an omni channel ecommerce platform that can be configured based on organizational web presence needs. Our highly-skilled and experienced engineers are well-versed in B2C and B2B implementation of Hybris along with back end integration with ERPs. Your web and mobile presence along with social media integration are all fulfilled with one tool – SAP Hybris.

ATG enables an organization to develop and deliver a personalized ecommerce experience for their customer with content that is relevant to their interests. The built-in web commerce capabilities allow for a rapid deployment of new products to meet the demand and needs of customers and drive business innovation. With a comprehensive integration for social media and mobile devices, ATG simplifies marketing campaigns and promotions across multiple platforms that customers may use to interact with your business. Partner with Axiom to leverage our business and technical acumen and take your organization to the next level.