Financial Services
The financial services industry is undergoing a major transformation. High-impact trends like globalization, digital and fintech, and a personalized customer experience demand innovative solutions. Both established and non-traditional institutions must harness technology to increase ROI today while meeting the needs of tomorrow’s new-age customers.
Specialized Financial Services Expertise
In order to remain competitive in today’s rapidly-changing financial services sector, institutions need a technology partner that can help them adapt and be more agile. That requires a unique skillset and distinct experience.
Axiom’s financial services team has the unmatched industry expertise to effectively evaluate your existing technology, then execute on tactical solutions, cost-effectively and quickly. Our technology stack features leading innovations in big data and predictive analytics, cloud computing, telephony, and business processes and reporting.
With deep experience in all operational aspect of financial services, our consultants and technology specialists can help ensure your institution maximizes today’s opportunities to compete and profit.
Big Data & Analytics
Effectively managing and leveraging large amounts of data to gain valuable insights is a formidable challenge, especially when using legacy systems. But, if you want to compete in today’s data-driven market, big data can help target and satisfy customers, reduce fraud, and mitigate other risks.
Axiom offers a full suite of big data services. These include consulting services, implementation, support and maintenance, and staffing solutions. Plus, our BI and analytics teams can help you gain actionable insights from big data on customer behavior, risk and fraud, and product and portfolio optimization.
BPM
In a highly competitive financial services markets, institutions must be able to do everything – from internal operational processes to marketing to customer service – faster, better, and cost-effectively. Innovations in business process management can help you do all that and more.
Axiom offers end-to-end BPM solutions and services that couples technology and business processes to improve efficiencies and drive cost savings across your entire organization. The result can be a tighter operation, accelerated sales, real-time customer support, and stronger brand loyalty.
Omni-channel
Today’s customer demands “anywhere, anytime” convenience. And they expect technology-driven products and services to be personalized, seamless and easy across channels, with the ability to choose how they want to conduct business – in person, digital device, from home, online or phone.
Axiom offers results-based solutions that consolidate disparate technologies with one goal – to enhance the customer experience. The result can be enriched customer satisfaction, more cross-sell opportunities, and potential cost savings by leveraging expertise across your organization.